Wildfire Dispatcher

Wildfire Dispatcher speaking into a microphone

Job Classification: Administrative Support 3

Salary Range: $21.41 - $26.05 per hour

Length of employment: As needed by the department, but generally May 1st to August 31st

Deadline for application: January 31

Wildfire dispatchers work within each of the ten forest area offices in Alberta. The wildfire dispatcher takes appropriate action to move, place, or direct wildfire resources with direction from a duty officer. Working with a variety of communication equipment, the wildfire dispatcher provides the communication links between the forest area’s duty room, aircraft, lookouts and crews working in the field.

With a calm and focused demeanor, the wildfire dispatcher manages multiple tasks effectively, ensuring accurate and timely data entry into multiple wildfire-specific programs, prioritizing radio calls and verbal communication skills to effectively navigate work teams of all sizes. Wildfire dispatchers will see changes in pace throughout the day, and at times the job will involve multiple demands, interruptions and time-specific requests. Attention to detail is paramount, as is professionalism, discretion and confidentiality.

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Minimum Recruitment Standards

  • High school diploma.
  • One year of related experience.
  • Directly related experience considered as one year of experience for one year of education.
  • 18 years of age.

Education & Experience Preferred/Required

  • Valid First Aid Certificate with CPR**
  • Valid Class 5 Drivers License
  • Current Driver’s Abstract
    • A Driver’s Abstract, showing a record of seven (7) demerits or less, must be obtained. Your driver’s abstract must be obtained within 30 days prior to your commencement date and must be presented to management prior to your commencement for the above stated position.
  • Valid Defensive Driving Certificate
  • Certificate of Proficiency in Radio (Aeronautical) from Industry Canada.
  • Experience in Microsoft Office, specifically: Word, Outlook and Excel.
  • Highly organized individual with excellent keyboard, computer and communication skills.
  • Previous experience with Forest Protection and asset but not necessary.

** Required

Completion of a fitness test may be a requirement of this position.

Updated: Jan 10, 2022

  • Receive and respond to 310-FIRE calls or smoke detections transmitted on the radio.
  • Monitor all aircraft and fire activities to ensure related regulations, policy and procedural guidelines are followed, maintain an aircraft position log, manifests, daily flight log and daily flight reports.
  • Multitask, problem solve, organize and manage workplace priorities in changing conditions
  • Utilize and trouble-shoot radios, computer equipment, and other applications.
  • Proficiency in Microsoft Office Suite including Outlook, Teams, Word, Excel, any others is an asset.
  • Utilize maps, including GPS coordinates, as well as legal land descriptions is also an asset.
  • Process aircraft requests for all agencies within the department.
  • Initiate emergency response procedures to overdue or missing aircraft, overdue staff or other emergency situations as required.
  • Maintain check-ins with staff in accordance with safety protocols, immediately reporting any irregularities as they occur.
  • Function in the Incident Command System as assigned in the office and on wildfires.

Updated: Dec 15, 2022

Will I have to work evenings or weekends?

Yes, shifts will be scheduled during evenings and weekends. There may be requirements to work night shifts.

How many hours are in a typical work week?

The typical work week is 40 hours (8 hours/day). You will be required to work overtime as required when the area has ongoing fires.

Will I be provided training?

Yes, successful applicants will receive training in the Alberta Wildfire Dispatcher Orientation Course, training in recording and conveying radio transmissions to and from aircraft, crews and lookout observers in the field or on wildfires, and training in wildfire-specific computer programs utilized in the day-to-day work.

What kind of schedule would I be on?

Schedules between forest areas will vary, however you can expect to work either a 7/3 7/4 or 10/4 schedule.

Are there living accommodations available?

In most forest areas living accommodations are provided at no cost. Please contact the area directly for type and availability.

Do I require a vehicle?

A vehicle is not required however it is your responsibility to obtain transportation to and from work. While working, a vehicle will be available to perform work related duties. Successful completion of defensive driving is required to operate a work vehicle.

Am I expected to participate in the field on wildfires?

You may be asked to participate on wildfires as a Radio Operator under the Incident Command System, depending on how busy the area is, your experience, and willingness.

Updated: Dec 15, 2022

Interested applicants can apply through the GOA jobs board. For job specific questions please use the contact information below.

Updated: Dec 17, 2020

Disclaimer: This web page was built using information believed to be accurate at the time of construction and is for information purposes only. For specifics on the job position, please contact the location/person in charge of the position you wish to apply for.

Updated: Dec 15, 2022