What You Need to Know
The 310-FIRE line was created as a means for the public to report wildfires in the forested areas. If you see fire threatening a community, call 911 immediately.
Alberta Wildfire uses numerous tactics to spot wildfires such as:
- air and ground patrols
- lightning mapping systems
- lookout observers
Although most wildfires are spotted by those tools, assistance from the public plays a vital role in detecting all wildfires in a timely manner. Calling 310-FIRE is quick and easy and is available toll free, 24 hours a day, 7 days a week. If you see a wildfire or suspicious smoke – regardless of where or when it happens – please make the call.
Calling 310-FIRE: It’s in the Details
When calling into 310-FIRE, here are some tips about the kind of information needed.
Where is the fire?
Depending on where the fire is, information such as an address, landmark or nearby road will help in determining the fire’s exact location.
How is the fire burning?
Supplying details about the appearance and behavior of the wildfire will help us determine what kind of resources to assign to it. For example:
- What is burning – Grass? Trees? Is it on agricultural land?
- How fast is it spreading – Is it stationary? Is it slower or faster than a normal walking speed?
- What colour is the smoke – Is it light grey or dark grey to black?
- How thick is the smoke – Is it light or heavy?
- What is the base size – Is it small, medium or large?
- Condition of smoke – Is it traveling straight up, drifting high or drifting low?
Other relevant information
- What’s in the immediate area? Are there values at risk, such as homes or structures, roads, or campgrounds?
- Is there road access available to the area or is it blocked?
- Is it a high traffic area?
- Is there a water source nearby?
Behind the Scenes: 310-FIRE Centre
Get an insider’s look at the dedicated front-line staff who coordinate the emergency response when wildfires strike.
Updated: Feb 27, 2018