AWCC Wildfire & Air Operations Support

AWCC Wildfire & Air Operations Support worker on the phone

Do you want to be a key part in our Alberta Wildfire Coordination Centre (AWCC)?

Do you have what it takes to perform the following tasks?

  • answer numerous phone calls
  • coordinate movements of manpower, equipment, and aircraft
  • work closely within a team environment

If so, a position in the Alberta Wildfire Coordination Centre may be an ideal seasonal position for you.

There are 3 different positions in this category.

  • AWCC Wildfire Operations Support
  • AWCC Wildfire Operations Information Coordinator
  • AWCC Wildfire Air Operations Dispatcher

Length of employment: As needed by the department, but generally April to September

Deadline for application: January 15th of each year – please contact the Alberta Wildfire Coordination Center (AWCC)

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A Wildfire Operations Support person is required to perform a variety of duties. The first priority is to process reports of wildfires reported via the emergency 310-FIRE telephone line. In addition, they are responsible for general reception calls, to complete data entry, post reports to the website, and support the various wildfire operations daily activities.

Job Classification: Administrative Support 3

Salary Range: $21.19 - $25.79 per hour depending on experience

Position Qualifications

Minimum Recruitment Standards

  • High school diploma and one year of related experience.
  • 18 years of age.

Education & Experience Preferred/Required

  • Valid First Aid Certificate with CPR
  • Valid Class 5 Drivers License**
  • Valid Defensive Driving Certificate**
  • Experience in Microsoft Office, specifically Word, Outlook and Excel
  • Highly organized individual with excellent keyboard, computer and communication skills
  • Experience in using Wildfire Management software: Fire Information Resource System (FIRES), Dispatch and Spatial Fire Management System (SFMS) is desirable
  • Knowledge of aircraft, equipment capabilities and manpower resources used in wildfire suppression
  • Knowledge of the Wildfire Management program, policies and standard operating procedures

**Required

Roles and Responsibilities

  • Answering the 310-FIRE line and transferring the call to the appropriate Area to be responded to. In addition, the call will need to be logged in a spreadsheet for statistical purposes and an audit completed on the Area to ensure data entry into FIRES.
  • Answering incoming phones calls to the Wildfire and Air Operations room. Calls will need to be directed to the appropriate person and/or information provided to the caller if the call is of a general nature.
  • Data entry of hours worked by employees into FIRES.
  • Posting of wildfire information to the bulletin boards and Wildfire Management website
  • General office duties such as photocopying, filing, and faxing.
  • Be available for export to other Areas and/or out of province.

Requirements

Completion of a fitness test is required for this position.

Updated: Oct 2, 2014

A Wildfire Operations Information Coordinator works closely with the Provincial Duty Officer to process provincial, national, and international requests for manpower and equipment. In addition, they ensure accurate and timely data entry, correspond regularly with the 10 Areas and national fire agencies, and summarize data and reports pertinent to wildfire operations.

Job Classification: Administrative Support 4

Salary Range: $23.33 - $28.50 per hour depending on experience

Position Qualifications

Minimum Recruitment Standards

  • High school diploma and two years of related experience.
  • 18 years of age.

Education & Experience Preferred/Required

  • Valid First Aid Certificate with CPR
  • Valid Class 5 Drivers License**
  • Valid Defensive Driving Certificate**
  • Experience in Microsoft Office, specifically Word, Outlook and Excel
  • Highly organized individual with excellent keyboard, computer and communication skills
  • Experience in using Wildfire Management software: Fire Information Resource System (FIRES), Dispatch, and Spatial Fire Management System (SFMS) is desirable
  • Knowledge of aircraft, equipment capabilities, and manpower resources used in wildfire suppression
  • Knowledge of the Wildfire Management program, policies, and standard operating procedures

**Required

Requirements

Completion of a fitness test is required for this position.

Roles and Responsibilities

  • Coordinating the provincial, national, and international dispatch of manpower and equipment resources.
  • Working with the Duty Officer and Areas to ensure communication is sent and received in a timely manner applicable to the dispatch of resources.
  • Acquiring resources as necessary from lending agencies and completing data entry and communications applicable to those agencies.
  • Working with Air Operations for the coordination of fixed wing aircraft as it pertains to manpower.
  • Maintaining records pertaining to manpower and equipment and completing data entry as required.
  • Coordinating logistical requirements as required by Wildfire Operations i.e. transportation, lodgings, and food.
  • Completing updates to the Wildfire Management website
  • General reporting and gathering of statistical manpower and equipment information.
  • Be available for export to other Areas and/or out of province.
  • Completing the duties as outlined in Operations Support when those staff are not available.

Updated: Oct 2, 2014

A Wildfire Air Operations Dispatcher works closely with the Provincial Aircraft Coordinator to process provincial, national, and international requests for rotary and fixed wing aircraft. In addition, they work with the 10 Areas to respond to airtanker requests, hire and release aircraft, complete data entry in an accurate manner, and gather information for statistical purposes.

Job Classification: Administrative Support 4

Salary Range: $23.33 - $28.50 per hour depending on experience

Position Qualifications

Minimum Recruitment Standards

  • High school diploma and two years of related experience.
  • 18 years of age.

Education & Experience Preferred/Required

  • Valid First Aid Certificate with CPR
  • Valid Class 5 Drivers License**
  • Valid Defensive Driving Certificate**
  • Experience in Microsoft Office, specifically Word, Outlook and Excel
  • Highly organized individual with excellent keyboard, computer and communication skills
  • Experience in using Wildfire Management software: Fire Information Resource System (FIRES), Dispatch, and Spatial Fire Management System (SFMS) is desirable
  • Knowledge of aircraft, equipment capabilities and manpower resources used in wildfire suppression
  • Knowledge of the Wildfire Management program, policies and standard operating procedures

**Required

Requirements

Completion of a fitness test is required for this position.

Roles and Responsibilities

  • Coordinating the provincial, national, and international dispatch of rotary and fixed wing aircraft.
  • Working with the Provincial Aircraft Coordinator and Areas to ensure airtanker requests are responded to and completed in an efficient manner. In addition, ensuring that all communication and data entry is completed accurately.
  • Acquiring resources as necessary from lending agencies and completing data entry and communications applicable to those agencies.
  • Working with Wildfire Operations for the coordination of fixed wing aircraft as it pertains to manpower.
  • Maintain and update aircraft contracts.
  • Dispatch aviation fuel and refueling containers as requested.
  • Regular communications with aircraft companies to hire and release their aircraft.
  • General reporting and gathering of statistical aircraft information.
  • Be available for export to other Areas and/or out of province.
  • Completing the duties as outlined in Operations Support when those staff are not available.

Updated: Oct 2, 2014

Will I have to work evening or weekends?

Some shifts are scheduled during evening and weekends, you may also be required to work overtime.

Are there living accommodations available?

No, living accommodations are not provided in Edmonton. You will be required to provide your own living and travel accommodations.

Is parking provided?

No, parking is not provided, however there are many daily rate lots available if you choose to drive and pay the daily parking fee.

Am I expected to participate in the field on wildfires?

Depending on how busy the Area is, your experience, and willingness will you be asked to participate on wildfires. By participating on a wildfire in a logistical support role you would gain a better understanding and appreciation of the logistics coordinator position and wildfire operations section.

Updated: Mar 3, 2017

Interested applicants should submit an application to the Alberta Wildfire Coordination Centre (AWCC) clearly stating which position they are applying for.

Applications can be submitted by mail, fax, or e-mail:

10th Floor; 9920 – 108 Street
Edmonton, Alberta T5K 2M4

For more information, please contact AWCC.

Disclaimer: This web page was built using information believed to be accurate at the time of construction and is for information purposes only. For specifics on the job position, please contact the location/person in charge of the position you wish to apply for.


Updated: Mar 3, 2017